When we're done, it works.

We can remotely connect to your computer if you have an active internet connection, allowing us to assist you without needing to visit your house or place of business, allowing us to distance and still get your issues resolved.

Once scheduled, we will send a remote connection request to your valid email address.

You will have to open the email, download the remote connection application, and run it.
This will allow us one-time remote access to your computer, or cellphone.